ORDER / INQUIRY
purchasing and delivery
If you like to order a product or you have questions please send us an e-mail to email@example.com or use the contact formular. We will reply promptly and discuss the details.
After the product specifications have been determined and payment has been received, we will provide you with a completion date.
Each piece is handmade at the JANZANDER DESIGN workshop with singular focus on your writing instrument.
Your Alter Ego writing instrument will be delivered in an exclusive leather case for everyday protection.
An enclosed certificate attests to the limitation, date of purchase and the execution of your writing instrument.
Please allow us 4 – 6 weeks for production of your order. All of our products are shipped from Hamburg/Germany. Shipping and insurance are provided at no additional cost to you.
We guarantee your complete satisfaction with our product.